Hospitals

University Medical Center of El Paso

Welcome to University Medical Center of El Paso, El Paso's only not-for-profit, community-owned hospital and healthcare system and a regional referral center for patients in need of specialty care.

The pages of this website are intended to serve as a 24/7 source of information about the District, its programs and services, educational affiliations and teaching programs, and about the rewarding career opportunities available at the only El Paso hospital ever to be named one of America's Top 100 hospitals.

Our Mission

is to enhance the health and wellness of the El Paso community by making high quality, affordable healthcare services accessible to all. Our tradition of respectful service is enriched by our participation in healthcare-related education, research and innovation.

Our Vision

is to be the recognized leader in health promotion, provision of care and professionalism as judged by our commitment to quality, customer satisfaction, value, and community involvement.

Introduction

Unlike the other hospitals in this area, University Medical Center of El Paso is owned by the people of El Paso. We are the city's only not-for-profit, community hospital, which means our allegiances are to no one other than the people we serve.

Our work began in 1915 in a two-story, adobe building located in the area where Asarco is today. The move to 4815 Alameda happened just a year later when residents of the area raised the money to build a new hospital. It was called El Paso General.

Then, in the 1950's, El Pasoans voted to create the El Paso County Hospital District. By doing so, they agreed to tax themselves to ensure that quality healthcare services would be available in our city, especially for its neediest residents. That's when University Medical Center of El Paso was built. It is named after the city's former Mayor, U.S. Congressman and Federal Judge, Mr. Robert Ewing Thomason.

Through it all, University Medical Center of El Paso's Mission has remained the same. We are here to serve all who seek our help, regardless of their ability to pay. And we are guided by our C.A.R.E. Values:

Community – We are proud to be a part of the El Paso community and will maintain high involvement with community members, leaders and organizations as our partners in making El Paso a healthier place to live.

Accountability – We will use our resources wisely, completing tasks without waste or excess. We will deliver good value and maintain financial viability to continue to carry out our Mission.

Respect and Dignity – We will serve others as we would wish to be served, striving always to meet and exceed what is expected of us.

Excellence in Service – We will conduct ourselves with the highest ethical standards and integrity. Our professionalism will be reflected in our actions and appearance. We will pursue continuous performance improvement, supported by clear performance measures. And we will encourage and support professional growth and development, placing high value on continuous learning.

Indigent Health Care:

As stated in our Mission and reflective of our continuing commitment to our community, University Medical Center of El Paso provides financial assistance to people in need. Free or discounted healthcare services are available to El Paso County residents who meet certain eligibility guidelines.

University Medical Center of El Paso's Indigent Healthcare Program requires the following information to determine if applicants are eligible:

      Proof of Income: such as the federal W-2 wage and earnings statement, paycheck stubs, tax returns, or other appropriate indicators of income.

      Proof of Residency: two types of proof are required such as mail addressed to the applicant, driver's license, property tax receipts, mortgage or rent payment receipts, or other official identification.

      Number of Family Members: names of all family members living in household.

Services

University Medical Center of El Paso is licensed by the state of Texas and accredited by the Joint Commission, the leading healthcare accrediting body in the nation, which establishes the quality standards by which U.S. healthcare facilities are judged. We are a three-time designee as one of America's Top 100 Hospitals. Since the early 1990's, the White House has designated University Medical Center of El Paso as the hospital where the President, Vice President and/or former Presidents of the United States will be treated should they require medical care while traveling in this region.

We offer a wide range of state-of-the-art services for both in-patients and outpatients.

Hospital Care:

Our Trauma Center is the only Level 1 trauma facility within a 250-mile radius of El Paso. That means University Medical Center of El Paso is the only hospital in the region to meet the stringent requirements established by the state of Texas and the American College of Surgeons for U.S. trauma centers. Our specialists are available in life-threatening situations 24-hours-a-day, everyday.

University Medical Center of El Paso's Emergency Department is among El Paso's busiest. More than 61,800 patients seek treatment there annually.

Our Mother/Baby division includes complete Labor and Delivery services, three levels of Intensive Care Nurseries, and beautiful, all private rooms where new mothers learn about and care for the babies. The “bonding” process is enhanced by our liberal visiting hours, which allow families the opportunity to get acquainted with their newest additions. Because of the expertise associated with our Mother/Baby division, University Medical Center of El Paso is a regional referral center for high-risk pregnant women and their neonates. One third of all babies born in El Paso each year are delivered at University Medical Center of El Paso.

University Medical Center of El Paso also offers expert care in our Pediatrics Unit, Medical Unit, Surgical Unit, Critical Care Unit, Telemetry Unit and Operating Rooms. All of our services are supported by the professionals who staff University Medical Center of El Paso's fully accredited Regional Laboratory, Radiology Department, and Pharmacy.

University Medical Center of El Paso Outpatient Services:

Accessible, high quality care also is the focus of University Medical Centers outpatient facilities. UMC's Neighborhood Healthcare Centers in Ysleta, Fabens and on Montwood are primary care centers that were established to reduce unnecessary and expensive trips to the emergency department. More than 41,000 people a year receive close-to-home, affordable medical care at these first class facilities. An award winning program offered at the clinics helps asthmatics and diabetes patients manager their disease and control their healthcare costs by providing regular, individualized follow-up care.

Outpatient services also are available in the following areas at various locations: Rehab (physical therapy, occupational therapy, speech therapy), Family Planning, Dental, Infusion (chemotherapy), Pharmacy, and Radiology. University Medical Center of El Paso is also home to the West Texas Regional Poison Control Center, the only certified, bilingual poison center in the nation.

Funding

Because University Medical Center of El Paso is located in one of the largest, yet poorest cities in Texas, the number of people we serve who qualify for charity or discounted healthcare services is astounding. It takes approximately $15 million a month to run the county hospital.

In FY 2010 we received approximately $52.8 million in Hospital District operating taxes , yet we provided $183.5 million in charity care to the uninsured and working poor population in the El Paso community. And many of the services we were paid for were reimbursed at lower levels than the area's private hospitals receive where most patients are commercially insured. That's because more than 30% of our patients are covered by Medicaid or Medicare, which are government programs that pay significantly less than private insurers.

University Medical Center of El Paso has not had a tax rate increase to support the growing demand for services or to help offset the rising costs of prescription drugs, medical supplies, physician contracts, technology, salaries or utilities since the late 1980's.

Board of Managers

University Medical Center of El Paso is overseen by a seven-member panel called the Board of Managers. They are appointed to their posts by El Paso's County Judge and Commissioners to be policy setters for University Medical Center of El Paso and its outpatient facilities. They are also responsible for hiring the hospital's Chief Executive Officer. Board members serve two-year terms and are not paid for the work they do on behalf of the county hospital.

Affiliations

University Medical Center of El Paso has affiliation agreements with virtually all of the region's educational institutions. The largest is our partnership with Texas Tech. In 1973, we became affiliated with the Texas Tech University School of Medicine when it established a Regional Academic Health Sciences Center on our campus and designated University Medical Center of El Paso as its primary teaching site. Resident physicians receive post-graduate training at University Medical Center of El Paso in Family Practice, Anesthesiology, Psychiatry, Internal Medicine, Pediatrics, Surgery, Emergency Medicine, Orthopedic Surgery, Obstetrics & Gynecology, Radiology, and Transitional. Texas Tech opened the Paul L. Foster School of Medicine on the University Medical Center/Texas Tech campus in 2009. Together, UMC and Texas Tech are also home to five fellowship programs in Radiology, Toxicology, Sports Medicine, Cardiology, and Rheumatology . Four additional fellowship programs will be added in the next few years.

We also have affiliation agreements with UTEP, EPCC, NMSU, Texas Tech , and Sul Ross State University. Allied Health Career students in these schools' programs (future nurses, therapists, technicians, etc.) receive their clinical training at University Medical Center of El Paso. And we collaborate with the many vocational health-training programs in our region. All told, we have over 50 memorandums of agreement with the region's educational institutions, including the area's Magnet High Schools for the Health Professions

The Nursing Division's mission speaks of our commitment to exceptional, compassionate, evidence-based nursing care across the age continuum. As patient advocates, we are dedicated to ensuring that each patient in our C.A.R.E. is treated with respect and dignity. We lead by providing hope, strength, encouragement and healing to each individual we touch.

Our Nursing Division's vision is apparent at University Medical Center, where the profession of nursing is recognized and respected for its leadership in the provision of evidence-based care, shared governance, the development of research, and the ability to enhance the health of the community with culturally appropriate care.

Shared governance at UMC provides form to a culturally sensitive and empowering framework, enabling sustainable and accountability-based decisions to support excellent patient care. Our UMC culture supports the autonomy of nurses and a high degree of decision-making authority in practice, informatics and equipment selection. Frontline nurses are involved in virtually everything we do. The council members and their activity are the backbone of shared governance and play a vital role in the advancement of evidenced-based care on the UMC campus.

Evidence-based practice and research is at the forefront of our organization. Over 30 evidence-based clinical projects where completed by nurses and respiratory therapists in 2010 alone. Every project included a literature review, implementation, measurement and a presentation. Our evidence based practice and research continually transforms patient care at the patient's bedside, creating improved outcomes and a more positive work environment.

Throughout the organization, nurses at UMC are recognized and respected for their contributions. UMC provides support for professional development in the areas of Professional Clinical Program, National Certifications, higher education, preceptor training, and the D.A.I.S.Y. Award and Star Award. The American Nurses Credentialing Center (ANCC) designated UMC with Pathway to Excellence status.

The next year is destined to be another extraordinary time for patient care at UMC. Each year has proven to demonstrate greater participation and improvement in the patient care environment. Our nurses, respiratory therapists and other patient care providers are well deserving of my sincere thanks for everything they do everyday at UMC.

Units

Emergency Department

Intensive Care Unit

Cardiovascular Intensive Care Unit

Pediatric Intensive Care Unit

Pediatric Critical Care Transport Team

Labor and Delivery

Maternal Infant Child Services

Surgical

Medical

Telemetry

Pediatrics

Special Care Nursery (NICU and Intermediate Care)

Nursing Support Services

Services Listing



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